JTDC - Admissions and Release Specialist II

Chicago, IL

Full Time

Resident Advocacy and Quality of Life

Experienced

JOB TITLE: ADMISSIONS AND RELEASE SPECIALIST II - Admissions and Release Department

DIVISON: RESIDENT ADVOCACY AND QUALITY OF LIFE
LOCATION: JUVENILE TEMPORARY DETENTION CENTER
11OO S HAMILTON
CHICAGO, ILLINOIS 60612
UNION STATUS: UNION/ASFCME 3696
GRADE: 17
SALARY: $73,134

Company Overview

The Cook County Juvenile Temporary Detention Center (JTDC) provides safe and temporary housing for youth ages 10 – 18 with pending legal action in the Cook County Courts. The JTDC is dedicated to providing its youth with leadership, structured care, and supervision through a balanced approach of creative programming and services that teach responsibility, accountability, and sensitivity. Each member of the JTDC staff is actively encouraged and supported in pursuit of creative participation, personal well-being, and professional development.

As the largest juvenile detention center in the nation, the facility contains five major departments and various offices consisting of 600+ employees who serve an average daily population of 280+ residents.

The Admission Release Specialist II will lead or guide Admission Release Specialist I and provide advanced logistical support to the Admission/Release Department, which is responsible for the maintenance of records, reports and all admissions/release duties. They will also provide and promote a professional environment to subordinates, in addition to meeting the needs of facility visitors. This position entails exercising discretion, sound judgment, and personal initiative to determine and implement the proper action oriented approaches to routine situations related to the Admissions/Release Department daily activities. The Administrative Admission Release Specialist II is responsible for ensuring that appropriate resources, supplies and materials are available to Admission/Release Departmental staff. This position requires the ability to work various shifts, including nights, overnights, weekends, and holidays in a 24-hour facility.

Typical Duties

Reviews and assesses the completeness, accuracy, and overall quality of work performed by the Admission Release staff in the department.
Communicates appropriately with members of the judicial system, outside community organizations, individuals and the public; maintain working relationships with these persons to support the work of the department; respond to all persons (including clients) with a high level of respect and professionalism.
Reviews incoming Police and Court documents to determine if documents are sufficient to meet the requirements for detention/release of the resident into and from JTDC and contact the appropriate agency for corrections as needed.
Acts as a liaison with court and other agencies, also address public relations concerns with a high level of professionalism.
Reviews and summarizes the content of incoming correspondences and materials, with close attention to detail and addressing inconsistencies with the appropriate JTDC departments.
Audits data entry and reports in the Resident Management Information System (RMIS) to confirm the accuracy, completeness, and overall quality of entered data and make the necessary corrections.
Operating knowledge of designated systems (CFIVE, Odyssey, RMIS, etc.) to confirm accuracy/clarity of court documents.
Ensures that the Admissions Board is reviewed daily for completion and accuracy; makes recommendations for corrections.
Oversees the organization, security and maintenance of all department files/records according to JTDC policy and procedure.
Plans and conducts regular Admissions/Release Department staff meetings as directed by Admission Release Director.
Responsible for working admission/department; this will include, but is not limited to: following JTDC Policy and Procedure on admissions/release of residents, responding appropriately to questions from the public, and being exposed to residents being admitted and/or released from the facility.
Creates and maintains files, makes copies and answers phone calls/messages and addresses them appropriately.
Coordinates resident’s transportation needs with the appropriate units (Sheriff Dept. or JTDC).
Prepares routine and impromptu reports for Admission and Release Director.
Ensures that staff members print and distribute daily reports for designated departments of JTDC and Juvenile Court.
Maintains a high level of confidentiality and integrity in keeping resident’s property secure according to policy; releases only the appropriate property to the resident or designated person.
Good attention to multifarious detail; ability to audit and edit the daily/weekly lists (Court/Appointment list, Admission list, Release list, etc.).
Fulfills the role of an Administrative Assistant II as needed.
Performs other related duties as assigned.

_{The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.}

Minimum Qualifications

High School Diploma or G.E.D. test certificate required.
Graduation from an accredited college or university with a Bachelor’s Degree, preferably in relation to area of assignment OR an equivalent combination of education, training and professional work experience pursuant to acquiring the knowledge, skills and capabilities indicated herein preferred.

United States citizenship.
21 years of age at the time of application submission.

_{The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria}_.

Knowledge, Skills, Abilities, and Other Characteristics

Ability to work cooperatively with administrative, supervisory, technical and professional personnel in the coordination or delivery of services as provided by the agency.
Ability to acquire a thorough knowledge of specialized administrative procedures and regulations particular to area of assignment.
Knowledge of good office management principles; knowledge of good supervisory and training techniques.
Must maintain strict professionalism and confidentiality in dealing with sensitive information.
Ability to make sound decisions and carry out programs affecting one’s own work and the work of others in a changing work environment.
Good communication skills; ability to exercise diplomacy, gather information from others and make inquiries; ability to convey information and explain or discuss office policy and procedures with others in person or by telephone.
Skill in the application of complex instructions, written and verbal; ability to accurately relate such instructions in full or part to other administrative staff.
Skill and proficiency in the operation of standard office equipment including the use of a keyboard as applied to the operation of computer systems as may be required based on area of assignment.

Multi-tasks and performs well under pressure.

Ability to effectively understand and communicate in English (verbally and in writing).
Highly accountable, reliable, and prompt, with a strong work ethic.
Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Bilingual communication skills preferred.

Physical Requirements
[This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.]

Ability to sit at a desk for a large portion of the day.
Extensive reaching, bending, and moving of objects up to 20 pounds to organize and place in files.
May require periods of walking throughout the facility.
May require periods of standing.
Ability to effectively operate and utilize a computer.
Must be able to work longer hours based on departmental needs.

Working Conditions

Interaction with the public, employees and residents.
Exposure to resident behavior problems that may include physical acting out and require safe physical management skills.
Exposure to various chemicals and cleaning solvents.
Exposure to facility physical deficiencies and pests.
Exposure to youths with various states of cleanliness and hygiene.
Exposure to various health related conditions or residents of a communicable nature which requires precaution and adhering to medical instruction.
Exposure to communicable diseases of youths.
Open availability to work any shift at a 24-hour facility (includes evenings, nights, weekends, and holidays and ability to work overtime as directed).

Hiring Requirements

Illinois residency obtained within 90 days of date of hire.
Pass a pre-employment drug screen and background check including but not limited to LEADS, CANTS, and professional references.
A result of negative from the Illinois Department of Children and Family Services (DCFS) Child Abuse Registry.

Must pass Prison Rape Elimination Act (PREA) screening requirements.
Must be able to work any shift at a 24-hour facility (includes evenings, nights weekends and holidays)

Benefits Package

Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page.

Please apply by filling out the application at our Career Page.

THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your highest level of education completed?*

College or University*

Are you authorized to work in the United States?*

Are you at least twenty-one (21) years of age at the time of application?*

Have you EVER been charged with a crime (including misdemeanors and any pending charges, but not minor traffic violations) which resulted in a conviction?*

If you answered YES to the following question, "Have you EVER been charged with a crime (including misdemeanors and any pending charges, but not minor traffic violations) which resulted in a conviction?", please explain. IF NOT APPLICABLE, PLEASE ENTER N/A*

Are you or will you be a resident of the State of Illinois within 90 days of date of hire?*

This position is located at 1100 S. Hamilton Ave., Chicago, IL 60612 at the Juvenile Temporary Detention Center facility. If selected for this position, are you willing and able to commute to this facility?*

As a condition of employment with Cook County, all candidates are required to submit to a criminal background investigation, and pre-employment drug screening. In addition, obtain a negative result from the Illinois Department of Children and Family Services (DCFS) Child Abuse Registry. Are you willing and able to meet these requirements?*

Do you have responsibilities or commitments that would routinely require you to be away during the course of a work shift?*

Do you possess bilingual language skills?*

Have you engaged in sexual abuse in a community confinement facility, jail, lockup or prison as defined in the Prison Rape Elimination Act, Section 115.17?*

If you answered YES to the following: "Have you engaged in sexual abuse in a community confinement facility, jail, lockup or prison as defined in the Prison Rape Elimination Act, Section 115.17?", please explain. IF NOT APPLICABLE, PLEASE ENTER*

Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?*

If you answered YES to the following: "Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?", please explain. IF NOT APPLICABLE, PLEASE ENTER N/A.*

Have you ever been disciplined or personally sued due to allegations of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?*

If you answered YES to the following: "Have you ever resigned from a position during a pending allegation of sexual abuse or harassment against you?", please explain. IF NOT APPLICABLE, PLEASE ENTER N/A.*

Have you ever had a substantiated allegation of sexual abuse or any sexual harassment charge filed against you?*

If you answered YES to the following: "Have you ever had a substantiated allegation of sexual abuse or any sexual harassment charge filed against you? ", please explain. IF NOT APPLICABLE, PLEASE ENTER N/A.*

How soon are you available to begin a new position?*

Have you worked for Cook County before?*

If you worked for Cook County in the past, please list the following: manager, timeframe, position, and reason for leaving. IF NOT APPLICABLE, PLEASE ENTER N/A.*

Do you have the ability to complete all of the following: (a) stand and walk for periods throughout the facility, and (b) lift and carry items weighing up to 20lbs.*

Do you possess a High School Diploma or General Education Diploma (GED)?*

Do you possess an Bachelors degree or higher from an accredited college or university?*

Detail your education, training and professional work experience as it relates to this position.*

Explain any employment gaps in your work history in the last 10 years.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thank you for visiting the Career Page for the Circuit Court of Cook County, Illinois.

Please review our open positions and apply to the positions that match your qualifications.

Adult Probation Department positions can be found here.

JTDC - Admissions and Release Specialist II

Apply for this position